Building a new deck is a big investment, and choosing the right contractor for the job is one of the most important decisions a homeowner will have to make during the process. Whether you're looking to create an outdoor space for relaxing, entertaining, or enjoying time with family, hiring the right contractor ensures that the deck is built safely, looks great, and lasts for many years. Here’s a guide to the key things homeowners should keep in mind when selecting a contractor for their new deck.

1. Experience and Expertise

A contractor with experience is crucial. Building a deck isn’t a simple task, and a skilled contractor will know how to navigate challenges like uneven ground, building codes, and weather conditions. A contractor who has a proven track record of designing and building decks will be able to handle your project with confidence.

Things to consider:

  • How long has the contractor been in business?
  • Do they specialize in decks, or is it a small part of their overall business?
  • Can they show you examples of their previous work or provide testimonials from previous satisfied clients?

2. Licensing and Insurance

A reputable contractor should be properly licensed and insured. A license shows that the contractor is qualified to do the job and understands local building codes. Insurance protects you and the contractor in case of accidents or damages during the project.

Things to check:

  • Ask to see the contractor’s WSIB and verify that it’s up to date.
  • Make sure they have liability insurance in case of damage to your property and worker’s compensation insurance in case of injury.

3. Reputation and Reviews

A good reputation is a sign that a contractor is reliable, trustworthy, and provides quality work. Before making your final decision, take the time to check out the contractor’s reputation through online reviews, testimonials, and even word-of-mouth recommendations in local community groups.

Things to consider:

  • Look for online reviews on platforms like Google.
  • Ask the contractor for references from past clients, and take the time to reach out to them.
  • Consider talking to neighbours or friends who have had a deck built recently and ask about their experience with contractors.

4. Knowledge of Materials and Design Options

Different materials are available for decking, each with its own pros and cons. A knowledgeable contractor will be able to explain the various materials, such as composite, PVC, or pressure-treated wood, and help you choose the best one for your deck. They should also be familiar with the latest design trends and building codes for decks.

Things to ask:

  • What materials do you recommend, and why?
  • Can you help design a deck that fits both my aesthetic preferences and functional needs?

5. Clear and Transparent Communication

Effective communication is key to a smooth project. The contractor should be easy to reach, willing to answer all of your questions, and able to clearly explain the steps involved in building your deck. A contractor who communicates well can help avoid misunderstandings or surprises down the line.

Things to watch for:

  • Are they responsive when you reach out to them? Do they return calls or emails promptly?
  • Do they take the time to listen to your ideas and concerns?
  • Can they explain the process and the timeline clearly?

6. Written Contract and Detailed Estimate

A reputable contractor will always provide a written contract that includes a detailed estimate, timeline, and the scope of the project. The estimate should break down costs for materials, labour, permits, and any other additional services or charges. Having everything in writing protects both you and the contractor and ensures everyone is on the same page.

Things to verify:

  • Does the contract include a breakdown of costs, including materials, labour, and extra charges?
  • Are there any warranties or guarantees included in the contract?
  • What happens if there are changes or delays during the project?

7. Permits and Code Compliance

Building a deck often requires a building permit from the local township. A qualified contractor will be familiar with the local building codes and should be able to handle the permit process for you. They should also know how to properly build the deck to meet those codes, ensuring it is structurally sound and safe.

Things to check:

  • Will the contractor obtain the necessary permits for the job?
  • Do they understand the building codes and safety requirements in your area?

8. Timeline and Project Management

A well-organized contractor should provide a realistic timeline for your project, keeping you updated frequently of the progress and any delays—not just during the project, but also leading up to the project. They should also have a good plan for managing the project from start to finish, so you don’t end up with a half-finished deck.

Things to consider:

  • How long will it take to complete the deck?
  • Will they be able to start on the scheduled date and stick to the timeline?
  • If any delays happen, will they keep you updated regularly?

9. Warranty and Post-Construction Support

A good contractor will stand behind their work and provide a warranty for the deck they build. This warranty should cover the materials as well as the labour in case any issues arise after the project is completed. They should also offer post-construction support, so you know who to contact if something goes wrong down the road.

Things to ask:

  • Do you offer a warranty on your work? What does it cover?
  • Will you be available after the project is completed if I need help with any repairs or issues?
  • What happens if something goes wrong with the deck after it’s built?

10. Price and Payment Schedule

While price shouldn’t be the only factor you consider, it’s still an important one. Be cautious of any contractor who offers a price that seems too good to be true, as its often too good to be true and comes with cost surprises during the project. It’s also important to understand the payment schedule before starting the project.

Things to consider:

  • Are the payment terms clear, with no hidden fees?
  • Is there a clear payment schedule (such as a deposit, milestones and final payment after completion)?

Conclusion: Finding the Right Contractor for Your Deck

Choosing the right contractor for your deck is a big decision that can affect both the quality of the work and your overall experience. Take the time to carefully research contractors, check their credentials, and ask the right questions. A great contractor will not only deliver a beautiful and functional deck but will also make the building process smoother and enjoyable.

By prioritizing factors like experience, reputation and communication, you can feel confident in your decision and enjoy your new deck for years to come!